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Contact our Customer Service by filling out the contact form. Our Customer Service is available from Monday to Friday 9.30 - 12.30 14.30 - 17.30 (UTC+1) excluding holidays.

For more information on how to make a return, we recommend that you read the Return Guide.

For information on timing and refunds you can read the Return Policy section.

At the Bomboogie Online Store, we offer several payment methods: PayPal, Credit Card, Bank Transfer, Apple Pay, Google Pay, Amazon Pay, iDeal and Cash on Delivery.

Note: The Bomboogie Online Store operates from the European Union and all transactions are made in Euros (unless otherwise stated). If you pay in another currency, currency conversion will be based on the exchange rate on the day the purchase is made. There is no additional charge for currency conversion.

With PayPal you pay easily and securely. You will be directed to the PayPal site within the purchase process. If you are already registered with PayPal, you can log in and pay via your PayPal account. PayPal also offers the possibility to pay as a guest, without the need to register.

We currently accept VISA, Mastercard, American Express, Diners Club, JCB, Laser Card and Maestro. Any refunds due to returns will be credited to the credit card account. To guarantee the security of data transmission during credit card payments, we have integrated the SSL process. If your credit card provider adheres to the 3D Secure process (credit card security and authentication process), you may be asked to enter your PIN when completing your order. If you have questions about registering for the 3D Secure process, please contact your credit card provider directly.

Using an Apple device enabled for Apple Pay and if you have a credit or debit card that supports this payment system, you can quickly complete your purchase in one click.

Google Pay is a quick and easy way to pay using the cards stored in your Google Account. Google Pay protects your payment data with multiple layers of security and allows you to make payments easily, all in one account.

Amazon Pay offers an online payment service that allows you to use the information already stored in your Amazon account to complete purchases. You don't need to remember any other login and password information than what you already use for your Amazon account. It is an easy and secure way to shop online.

With iDeal you can make online payments reliably, securely and easily via direct online transfer. Payments are made using your bank's app or by using online banking services. The iDEAL payment method works for customers resident in the Netherlands.

Bank transfer is only available for the following countries: Germany, Austria, Belgium, Switzerland, Spain and the Netherlands. The data for sending the Bank Transfer will be requested or shown during the Checkout phase through the Sofort system. Orders placed with this payment method will only be processed after the actual crediting of the Bank Transfer to the indicated account.

With PayPal you pay easily and securely. You will be directed to the PayPal site within the purchase process. If you are already registered with PayPal, you can log in and pay via your PayPal account. PayPal also offers the possibility to pay as a guest, without the need to register.

We currently accept VISA, Mastercard, American Express, Diners Club, JCB, Laser Card and Maestro. Any refunds due to returns will be credited to the credit card account. To guarantee the security of data transmission during credit card payments, we have integrated the SSL process. If your credit card provider adheres to the 3D Secure process (credit card security and authentication process), you may be asked to enter your PIN when completing your order. If you have questions about registering for the 3D Secure process, please contact your credit card provider directly.

Using an Apple device enabled for Apple Pay and if you have a credit or debit card that supports this payment system, you can quickly complete your purchase in one click.

Google Pay is a quick and easy way to pay using the cards stored in your Google Account. Google Pay protects your payment data with multiple layers of security and allows you to make payments easily, all in one account.

Amazon Pay offers an online payment service that allows you to use the information already stored in your Amazon account to complete purchases. You don't need to remember any other login and password information than what you already use for your Amazon account. It is an easy and secure way to shop online.

With iDeal you can make online payments reliably, securely and easily via direct online transfer. Payments are made using your bank's app or by using online banking services. The iDEAL payment method works for customers resident in the Netherlands.

Bank transfer is only available for the following countries: Germany, Austria, Belgium, Switzerland, Spain and the Netherlands. The data for sending the Bank Transfer will be requested or shown during the Checkout phase through the Sofort system. Orders placed with this payment method will only be processed after the actual crediting of the Bank Transfer to the indicated account.

With PayPal you pay easily and securely. You will be directed to the PayPal site within the purchase process. If you are already registered with PayPal, you can log in and pay via your PayPal account. PayPal also offers the possibility to pay as a guest, without the need to register.

We currently accept VISA, Mastercard, American Express, Diners Club, JCB, Laser Card and Maestro. Any refunds due to returns will be credited to the credit card account. To guarantee the security of data transmission during credit card payments, we have integrated the SSL process. If your credit card provider adheres to the 3D Secure process (credit card security and authentication process), you may be asked to enter your PIN when completing your order. If you have questions about registering for the 3D Secure process, please contact your credit card provider directly.

Using an Apple device enabled for Apple Pay and if you have a credit or debit card that supports this payment system, you can quickly complete your purchase in one click.

Google Pay is a quick and easy way to pay using the cards stored in your Google Account. Google Pay protects your payment data with multiple layers of security and allows you to make payments easily, all in one account.

Amazon Pay offers an online payment service that allows you to use the information already stored in your Amazon account to complete purchases. You don't need to remember any other login and password information than what you already use for your Amazon account. It is an easy and secure way to shop online.

With iDeal you can make online payments reliably, securely and easily via direct online transfer. Payments are made using your bank's app or by using online banking services. The iDEAL payment method works for customers resident in the Netherlands.

Bank transfer is only available for the following countries: Germany, Austria, Belgium, Switzerland, Spain and the Netherlands. The data for sending the Bank Transfer will be requested or shown during the Checkout phase through the Sofort system. Orders placed with this payment method will only be processed after the actual crediting of the Bank Transfer to the indicated account.

With PayPal you pay easily and securely. You will be directed to the PayPal site within the purchase process. If you are already registered with PayPal, you can log in and pay via your PayPal account. PayPal also offers the possibility to pay as a guest, without the need to register.

We currently accept VISA, Mastercard, American Express, Diners Club, JCB, Laser Card and Maestro. Any refunds due to returns will be credited to the credit card account. To guarantee the security of data transmission during credit card payments, we have integrated the SSL process. If your credit card provider adheres to the 3D Secure process (credit card security and authentication process), you may be asked to enter your PIN when completing your order. If you have questions about registering for the 3D Secure process, please contact your credit card provider directly.

Using an Apple device enabled for Apple Pay and if you have a credit or debit card that supports this payment system, you can quickly complete your purchase in one click.

Google Pay is a quick and easy way to pay using the cards stored in your Google Account. Google Pay protects your payment data with multiple layers of security and allows you to make payments easily, all in one account.

Amazon Pay offers an online payment service that allows you to use the information already stored in your Amazon account to complete purchases. You don't need to remember any other login and password information than what you already use for your Amazon account. It is an easy and secure way to shop online.

With iDeal you can make online payments reliably, securely and easily via direct online transfer. Payments are made using your bank's app or by using online banking services. The iDEAL payment method works for customers resident in the Netherlands.

Bank transfer is only available for the following countries: Germany, Austria, Belgium, Switzerland, Spain and the Netherlands. The data for sending the Bank Transfer will be requested or shown during the Checkout phase through the Sofort system. Orders placed with this payment method will only be processed after the actual crediting of the Bank Transfer to the indicated account.

Make sure you enter the promo code exactly as it was provided, without any spaces. At the checkout page, write or copy and paste the code into the section.

Enter the code and remember to click 'Apply Coupon Code'.

Once you have entered your promotional code, be sure to click "Apply". 

You can verify that the discount has been applied by checking the item summary: the value of the discount will be deducted and the total price will be changed.

Not working? Check and Contact Us

Is your promo code not working? It could be due to one of the following reasons:

  • Only one promo code can be used per order. 

  • The code is not valid on items in the Bestseller/down jacket category.

If, after checking, your code still does not work, please contact Customer Service by clicking on Contact.

Note: Remember to enter your promo code at checkout, before completing your order, as you will not be able to add it later.

You can create your online gift voucher for the amount you want.

The voucher can only be used online and is not valid at our sales outlets and retailers.

Once you have completed your purchase, your online gift voucher will be sent to the recipient immediately by e-mail. 

The gift voucher can be used in several purchases.

If the order exceeds the amount of the online gift voucher, the difference must be paid with another payment method.

The online gift card can be used to purchase other gift cards.

You can view your gift card balance from your personal area.

The gift card is valid for 6 months from the time of purchase. Beyond that time it will no longer be possible to use it.

Make sure you enter the promo code exactly as it was provided, without any spaces. At the checkout page, write or copy and paste the code into the section.

Enter the code and remember to click 'Apply Coupon Code'.

Once you have entered your promotional code, be sure to click "Apply". 

You can verify that the discount has been applied by checking the item summary: the value of the discount will be deducted and the total price will be changed.

Not working? Check and Contact Us

Is your promo code not working? It could be due to one of the following reasons:

  • Only one promo code can be used per order. 

  • The code is not valid on items in the Bestseller/down jacket category.

If, after checking, your code still does not work, please contact Customer Service by clicking on Contact.

Note: Remember to enter your promo code at checkout, before completing your order, as you will not be able to add it later.

You can create your online gift voucher for the amount you want.

The voucher can only be used online and is not valid at our sales outlets and retailers.

Once you have completed your purchase, your online gift voucher will be sent to the recipient immediately by e-mail. 

The gift voucher can be used in several purchases.

If the order exceeds the amount of the online gift voucher, the difference must be paid with another payment method.

The online gift card can be used to purchase other gift cards.

You can view your gift card balance from your personal area.

The gift card is valid for 6 months from the time of purchase. Beyond that time it will no longer be possible to use it.

Make sure you enter the promo code exactly as it was provided, without any spaces. At the checkout page, write or copy and paste the code into the section.

Enter the code and remember to click 'Apply Coupon Code'.

Once you have entered your promotional code, be sure to click "Apply". 

You can verify that the discount has been applied by checking the item summary: the value of the discount will be deducted and the total price will be changed.

Not working? Check and Contact Us

Is your promo code not working? It could be due to one of the following reasons:

  • Only one promo code can be used per order. 

  • The code is not valid on items in the Bestseller/down jacket category.

If, after checking, your code still does not work, please contact Customer Service by clicking on Contact.

Note: Remember to enter your promo code at checkout, before completing your order, as you will not be able to add it later.

You can create your online gift voucher for the amount you want.

The voucher can only be used online and is not valid at our sales outlets and retailers.

Once you have completed your purchase, your online gift voucher will be sent to the recipient immediately by e-mail. 

The gift voucher can be used in several purchases.

If the order exceeds the amount of the online gift voucher, the difference must be paid with another payment method.

The online gift card can be used to purchase other gift cards.

You can view your gift card balance from your personal area.

The gift card is valid for 6 months from the time of purchase. Beyond that time it will no longer be possible to use it.

Make sure you enter the promo code exactly as it was provided, without any spaces. At the checkout page, write or copy and paste the code into the section.

Enter the code and remember to click 'Apply Coupon Code'.

Once you have entered your promotional code, be sure to click "Apply". 

You can verify that the discount has been applied by checking the item summary: the value of the discount will be deducted and the total price will be changed.

Not working? Check and Contact Us

Is your promo code not working? It could be due to one of the following reasons:

  • Only one promo code can be used per order. 

  • The code is not valid on items in the Bestseller/down jacket category.

If, after checking, your code still does not work, please contact Customer Service by clicking on Contact.

Note: Remember to enter your promo code at checkout, before completing your order, as you will not be able to add it later.

You can create your online gift voucher for the amount you want.

The voucher can only be used online and is not valid at our sales outlets and retailers.

Once you have completed your purchase, your online gift voucher will be sent to the recipient immediately by e-mail. 

The gift voucher can be used in several purchases.

If the order exceeds the amount of the online gift voucher, the difference must be paid with another payment method.

The online gift card can be used to purchase other gift cards.

You can view your gift card balance from your personal area.

The gift card is valid for 6 months from the time of purchase. Beyond that time it will no longer be possible to use it.

  • If you have changed your mind, you may return a product within 30 days of delivery.
  • Returned products must not have been worn and washed or altered in any way.
  • No refunds or exchanges are given for customised products.
  • Returned products must have all their original labels and must have their original, undamaged packaging, including the Bomboogie box.
  • You must complete the online return procedure via your account. 
  • If your return does not comply with our return policy we will not be able to accept it. We will then ship the returned products back to you without making a refund.
  • If you wish to make a return, the cost of returning the product to our warehouse, whether by courier or postal service, will be your full responsibility. 
  • We advise you to choose a shipment that allows the traceability of the package so that you can easily monitor the status of your return, and to keep the return shipping receipt for possible later verification.
  • It is only possible to make a return when your order is in Delivered status.
  • Refunds are issued on the same payment method used to pay for your order.
  • If you paid by cash on delivery, you will be refunded by bank transfer. Please fill in the necessary bank details to issue the bank transfer.
  • Refunds are issued within 15 working days from the date of receipt of the return.
  • Once a size change has been made, it will no longer be possible to request a new change. The new size can be returned for a refund.
  • If the package was refused on delivery due to non-payment of customs duties, these will be deducted from the refund total.

Refunds are issued within 15 working days from the date of receipt of the return.

Refunds are issued on the same payment method used to pay for your order.

If you paid by cash on delivery, you will be refunded by bank transfer. Please fill in the necessary bank details to issue the bank transfer.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

Returns are not free of charge, shipping costs are the responsibility of the customer.

To send us your return, we recommend you to use a tracked shipment with suitable packaging.

We are not responsible for the loss or damage of your package.

We do not currently have a free return policy, we are working on improving our eco-sustainability by trying to reduce the environmental impact of transporting goods.

Once a size exchange has been made, it will no longer be possible to request a new exchange. The new size may be returned for a refund.

The exchange is made on the same item, you can change the size or color.

It is not possible to change to another item. If you wish to change items you must go through the refund process and place a new order.

If you wish to make an exchange, the cost of returning the product to our warehouse, either by courier or postal service, will be solely your responsibility.

On the other hand, the shipping of the new product in case of an exchange will be charged to Bomboogie Online Store.

Your new product will be shipped once we have received the original product and our warehouse has performed quality control on the returned items.

The exchange will be sent within 2/4 business days from the date we receive your package.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

Returns must be made within 30 days from the date of delivery of your order.

The products must have their labels on and must not be used or soiled.

You can use the packaging in which your order arrived, it is necessary that the goods arrive undamaged and in good condition, otherwise your return will not be accepted and no refund or product exchange will be issued.

When it arrives at our warehouse it can take up to 48 hours for your return to be checked.

If you have any questions or concerns, please contact our Customer Service.

We advise you to check the tracking of your return in order to acknowledge delivery by our warehouse operators. 

You will receive email updates on the status of your return and can view them from your personal area.

If you have received an item with defects or that does not conform to what you ordered, you must notify us within three days of receiving the product (we will not be able to take charge of any reports received after this period) by sending an e-mail to customercare@bomboogie.com with the following data:

  • Billing name of the order
  • Order number
  • Order date
  • Photo of the product received

Requests for purchases made from third parties, including physical shops, online platforms such as Zalando, or other retailers will not be taken into account. In these cases, you must contact the shop or platform through which the purchase was made.

For the return/exchange to be accepted, the items must not have been used and/or damaged, and must also be returned in their original packaging, including labels.

Refunds are issued within 15 working days from the date of receipt of the return.

Refunds are issued on the same payment method used to pay for your order.

If you paid by cash on delivery, you will be refunded by bank transfer. Please fill in the necessary bank details to issue the bank transfer.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

Returns are not free of charge, shipping costs are the responsibility of the customer.

To send us your return, we recommend you to use a tracked shipment with suitable packaging.

We are not responsible for the loss or damage of your package.

We do not currently have a free return policy, we are working on improving our eco-sustainability by trying to reduce the environmental impact of transporting goods.

Once a size exchange has been made, it will no longer be possible to request a new exchange. The new size may be returned for a refund.

The exchange is made on the same item, you can change the size or color.

It is not possible to change to another item. If you wish to change items you must go through the refund process and place a new order.

If you wish to make an exchange, the cost of returning the product to our warehouse, either by courier or postal service, will be solely your responsibility.

On the other hand, the shipping of the new product in case of an exchange will be charged to Bomboogie Online Store.

Your new product will be shipped once we have received the original product and our warehouse has performed quality control on the returned items.

The exchange will be sent within 2/4 business days from the date we receive your package.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

Returns must be made within 30 days from the date of delivery of your order.

The products must have their labels on and must not be used or soiled.

You can use the packaging in which your order arrived, it is necessary that the goods arrive undamaged and in good condition, otherwise your return will not be accepted and no refund or product exchange will be issued.

When it arrives at our warehouse it can take up to 48 hours for your return to be checked.

If you have any questions or concerns, please contact our Customer Service.

We advise you to check the tracking of your return in order to acknowledge delivery by our warehouse operators. 

You will receive email updates on the status of your return and can view them from your personal area.

If you have received an item with defects or that does not conform to what you ordered, you must notify us within three days of receiving the product (we will not be able to take charge of any reports received after this period) by sending an e-mail to customercare@bomboogie.com with the following data:

  • Billing name of the order
  • Order number
  • Order date
  • Photo of the product received

Requests for purchases made from third parties, including physical shops, online platforms such as Zalando, or other retailers will not be taken into account. In these cases, you must contact the shop or platform through which the purchase was made.

For the return/exchange to be accepted, the items must not have been used and/or damaged, and must also be returned in their original packaging, including labels.

Refunds are issued within 15 working days from the date of receipt of the return.

Refunds are issued on the same payment method used to pay for your order.

If you paid by cash on delivery, you will be refunded by bank transfer. Please fill in the necessary bank details to issue the bank transfer.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

Returns are not free of charge, shipping costs are the responsibility of the customer.

To send us your return, we recommend you to use a tracked shipment with suitable packaging.

We are not responsible for the loss or damage of your package.

We do not currently have a free return policy, we are working on improving our eco-sustainability by trying to reduce the environmental impact of transporting goods.

Once a size exchange has been made, it will no longer be possible to request a new exchange. The new size may be returned for a refund.

The exchange is made on the same item, you can change the size or color.

It is not possible to change to another item. If you wish to change items you must go through the refund process and place a new order.

If you wish to make an exchange, the cost of returning the product to our warehouse, either by courier or postal service, will be solely your responsibility.

On the other hand, the shipping of the new product in case of an exchange will be charged to Bomboogie Online Store.

Your new product will be shipped once we have received the original product and our warehouse has performed quality control on the returned items.

The exchange will be sent within 2/4 business days from the date we receive your package.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

Returns must be made within 30 days from the date of delivery of your order.

The products must have their labels on and must not be used or soiled.

You can use the packaging in which your order arrived, it is necessary that the goods arrive undamaged and in good condition, otherwise your return will not be accepted and no refund or product exchange will be issued.

When it arrives at our warehouse it can take up to 48 hours for your return to be checked.

If you have any questions or concerns, please contact our Customer Service.

We advise you to check the tracking of your return in order to acknowledge delivery by our warehouse operators. 

You will receive email updates on the status of your return and can view them from your personal area.

If you have received an item with defects or that does not conform to what you ordered, you must notify us within three days of receiving the product (we will not be able to take charge of any reports received after this period) by sending an e-mail to customercare@bomboogie.com with the following data:

  • Billing name of the order
  • Order number
  • Order date
  • Photo of the product received

Requests for purchases made from third parties, including physical shops, online platforms such as Zalando, or other retailers will not be taken into account. In these cases, you must contact the shop or platform through which the purchase was made.

For the return/exchange to be accepted, the items must not have been used and/or damaged, and must also be returned in their original packaging, including labels.

Refunds are issued within 15 working days from the date of receipt of the return.

Refunds are issued on the same payment method used to pay for your order.

If you paid by cash on delivery, you will be refunded by bank transfer. Please fill in the necessary bank details to issue the bank transfer.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

Returns are not free of charge, shipping costs are the responsibility of the customer.

To send us your return, we recommend you to use a tracked shipment with suitable packaging.

We are not responsible for the loss or damage of your package.

We do not currently have a free return policy, we are working on improving our eco-sustainability by trying to reduce the environmental impact of transporting goods.

Once a size exchange has been made, it will no longer be possible to request a new exchange. The new size may be returned for a refund.

The exchange is made on the same item, you can change the size or color.

It is not possible to change to another item. If you wish to change items you must go through the refund process and place a new order.

If you wish to make an exchange, the cost of returning the product to our warehouse, either by courier or postal service, will be solely your responsibility.

On the other hand, the shipping of the new product in case of an exchange will be charged to Bomboogie Online Store.

Your new product will be shipped once we have received the original product and our warehouse has performed quality control on the returned items.

The exchange will be sent within 2/4 business days from the date we receive your package.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

Returns must be made within 30 days from the date of delivery of your order.

The products must have their labels on and must not be used or soiled.

You can use the packaging in which your order arrived, it is necessary that the goods arrive undamaged and in good condition, otherwise your return will not be accepted and no refund or product exchange will be issued.

When it arrives at our warehouse it can take up to 48 hours for your return to be checked.

If you have any questions or concerns, please contact our Customer Service.

We advise you to check the tracking of your return in order to acknowledge delivery by our warehouse operators. 

You will receive email updates on the status of your return and can view them from your personal area.

If you have received an item with defects or that does not conform to what you ordered, you must notify us within three days of receiving the product (we will not be able to take charge of any reports received after this period) by sending an e-mail to customercare@bomboogie.com with the following data:

  • Billing name of the order
  • Order number
  • Order date
  • Photo of the product received

Requests for purchases made from third parties, including physical shops, online platforms such as Zalando, or other retailers will not be taken into account. In these cases, you must contact the shop or platform through which the purchase was made.

For the return/exchange to be accepted, the items must not have been used and/or damaged, and must also be returned in their original packaging, including labels.

In order to ensure prompt delivery of your order, the Bomboogie Online Store uses the best express delivery services available, depending on the destination region and the product type.

Delivery times may be delayed in the event of public holidays, adverse weather conditions, strikes, fortuitous events or, in general, force majeure events (as defined in the General Terms and Conditions of Sale).

Carriers do not deliver on Italian public holidays (1 January, 6 January, Easter holidays, 25 April, 1 May, 2 June, 15 August, 1 November, 8 December, 25 December, 26 December) nor on Saturdays and/or Sundays.

No shipments to Ukraine are currently being made. We are working to restore service. 

No shipments to Ukraine are currently being made. We are working to restore service. 

Select the shipping country at the top right from those available.

The correct amount of shipping costs will be displayed in your shopping cart before payment.

Orders are processed 24 hours a day, 7 days a week and prepared from our warehouse from 9 a.m. to 5 p.m. Monday to Friday.

Orders placed after 5pm on Friday will be prepared on the following Monday.

Please note that new orders may exceptionally have a slightly longer dispatch time in case of any necessary checks on the order.

We cannot guarantee that it is possible to modify orders that have been paid for and entered into our system, as their processing is automated.

  • To check the information relating to an order, log in to your account and click on 'My Orders'.

  • Click on the order number to view the order details.

  • You can view the status of your order under 'My Orders'.

If you have placed your order without registering:

  • Click on "Track my order"

  • Enter your order number and the postcode of your delivery address.

You will then be able to view the details of your order and shipping information.

Orders shipped to Italy are delivered within 3-4 working days.

Orders shipped to the rest of the European Union take approximately 5-6 working days.

Orders shipped to the rest of the world are delivered in approximately 6-7 working days (not including customs delays).

Within the European Union there are no additional costs or duties on products sold in countries within the European Union. Customers will not have to pay anything on delivery.  

Non-EU countries Shipments to destinations outside the European Union are subject to import taxes or customs duties. These charges are the sole responsibility of the recipient, who must pay the amount due to the forwarding agent or the relevant authorities. We are not responsible for customs duties, which are the responsibility of the customer. ATTENTION: Shipments to the United Kingdom for orders of 135₤ and above are subject to customs duties.

Shipping to the United States of America Products shipped to the United States are subject to customs and import duties. In addition, US Customs requires the recipient to provide a Social Security Number or Non US Citizen Import Number - CBP Customs Border Protection Assigned Number. Orders over $250 in value may take slightly longer to clear customs. 

Failure to clear customs It is the customer's responsibility to ensure that the package is cleared through customs, to provide all necessary information and/or to pay the relevant fees. You will receive an e-mail from DHL or UPS for payment of customs duties. In case of refusal or non-payment within the terms set by the courier, the parcel will return to our warehouse.

If the recipient refuses to pay the customs duties, these will be deducted from the refund amount. In addition to the costs of customs duties, the costs of returning the goods and taxes will be charged.

You can request an estimate of customs costs on the UPS or DHL website.

ATTENTION: If you have made a return and requested an exchange of the product you originally ordered, the new shipment addressed to you may be subject to import taxes by Customs Authorities.

No shipments to Ukraine are currently being made. We are working to restore service. 

Select the shipping country at the top right from those available.

The correct amount of shipping costs will be displayed in your shopping cart before payment.

Orders are processed 24 hours a day, 7 days a week and prepared from our warehouse from 9 a.m. to 5 p.m. Monday to Friday.

Orders placed after 5pm on Friday will be prepared on the following Monday.

Please note that new orders may exceptionally have a slightly longer dispatch time in case of any necessary checks on the order.

We cannot guarantee that it is possible to modify orders that have been paid for and entered into our system, as their processing is automated.

  • To check the information relating to an order, log in to your account and click on 'My Orders'.

  • Click on the order number to view the order details.

  • You can view the status of your order under 'My Orders'.

If you have placed your order without registering:

  • Click on "Track my order"

  • Enter your order number and the postcode of your delivery address.

You will then be able to view the details of your order and shipping information.

Orders shipped to Italy are delivered within 3-4 working days.

Orders shipped to the rest of the European Union take approximately 5-6 working days.

Orders shipped to the rest of the world are delivered in approximately 6-7 working days (not including customs delays).

Within the European Union there are no additional costs or duties on products sold in countries within the European Union. Customers will not have to pay anything on delivery.  

Non-EU countries Shipments to destinations outside the European Union are subject to import taxes or customs duties. These charges are the sole responsibility of the recipient, who must pay the amount due to the forwarding agent or the relevant authorities. We are not responsible for customs duties, which are the responsibility of the customer. ATTENTION: Shipments to the United Kingdom for orders of 135₤ and above are subject to customs duties.

Shipping to the United States of America Products shipped to the United States are subject to customs and import duties. In addition, US Customs requires the recipient to provide a Social Security Number or Non US Citizen Import Number - CBP Customs Border Protection Assigned Number. Orders over $250 in value may take slightly longer to clear customs. 

Failure to clear customs It is the customer's responsibility to ensure that the package is cleared through customs, to provide all necessary information and/or to pay the relevant fees. You will receive an e-mail from DHL or UPS for payment of customs duties. In case of refusal or non-payment within the terms set by the courier, the parcel will return to our warehouse.

If the recipient refuses to pay the customs duties, these will be deducted from the refund amount. In addition to the costs of customs duties, the costs of returning the goods and taxes will be charged.

You can request an estimate of customs costs on the UPS or DHL website.

ATTENTION: If you have made a return and requested an exchange of the product you originally ordered, the new shipment addressed to you may be subject to import taxes by Customs Authorities.

No shipments to Ukraine are currently being made. We are working to restore service. 

Select the shipping country at the top right from those available.

The correct amount of shipping costs will be displayed in your shopping cart before payment.

Orders are processed 24 hours a day, 7 days a week and prepared from our warehouse from 9 a.m. to 5 p.m. Monday to Friday.

Orders placed after 5pm on Friday will be prepared on the following Monday.

Please note that new orders may exceptionally have a slightly longer dispatch time in case of any necessary checks on the order.

We cannot guarantee that it is possible to modify orders that have been paid for and entered into our system, as their processing is automated.

  • To check the information relating to an order, log in to your account and click on 'My Orders'.

  • Click on the order number to view the order details.

  • You can view the status of your order under 'My Orders'.

If you have placed your order without registering:

  • Click on "Track my order"

  • Enter your order number and the postcode of your delivery address.

You will then be able to view the details of your order and shipping information.

Orders shipped to Italy are delivered within 3-4 working days.

Orders shipped to the rest of the European Union take approximately 5-6 working days.

Orders shipped to the rest of the world are delivered in approximately 6-7 working days (not including customs delays).

Within the European Union there are no additional costs or duties on products sold in countries within the European Union. Customers will not have to pay anything on delivery.  

Non-EU countries Shipments to destinations outside the European Union are subject to import taxes or customs duties. These charges are the sole responsibility of the recipient, who must pay the amount due to the forwarding agent or the relevant authorities. We are not responsible for customs duties, which are the responsibility of the customer. ATTENTION: Shipments to the United Kingdom for orders of 135₤ and above are subject to customs duties.

Shipping to the United States of America Products shipped to the United States are subject to customs and import duties. In addition, US Customs requires the recipient to provide a Social Security Number or Non US Citizen Import Number - CBP Customs Border Protection Assigned Number. Orders over $250 in value may take slightly longer to clear customs. 

Failure to clear customs It is the customer's responsibility to ensure that the package is cleared through customs, to provide all necessary information and/or to pay the relevant fees. You will receive an e-mail from DHL or UPS for payment of customs duties. In case of refusal or non-payment within the terms set by the courier, the parcel will return to our warehouse.

If the recipient refuses to pay the customs duties, these will be deducted from the refund amount. In addition to the costs of customs duties, the costs of returning the goods and taxes will be charged.

You can request an estimate of customs costs on the UPS or DHL website.

ATTENTION: If you have made a return and requested an exchange of the product you originally ordered, the new shipment addressed to you may be subject to import taxes by Customs Authorities.

No shipments to Ukraine are currently being made. We are working to restore service. 

Select the shipping country at the top right from those available.

The correct amount of shipping costs will be displayed in your shopping cart before payment.

Orders are processed 24 hours a day, 7 days a week and prepared from our warehouse from 9 a.m. to 5 p.m. Monday to Friday.

Orders placed after 5pm on Friday will be prepared on the following Monday.

Please note that new orders may exceptionally have a slightly longer dispatch time in case of any necessary checks on the order.

We cannot guarantee that it is possible to modify orders that have been paid for and entered into our system, as their processing is automated.

  • To check the information relating to an order, log in to your account and click on 'My Orders'.

  • Click on the order number to view the order details.

  • You can view the status of your order under 'My Orders'.

If you have placed your order without registering:

  • Click on "Track my order"

  • Enter your order number and the postcode of your delivery address.

You will then be able to view the details of your order and shipping information.

Orders shipped to Italy are delivered within 3-4 working days.

Orders shipped to the rest of the European Union take approximately 5-6 working days.

Orders shipped to the rest of the world are delivered in approximately 6-7 working days (not including customs delays).

Within the European Union there are no additional costs or duties on products sold in countries within the European Union. Customers will not have to pay anything on delivery.  

Non-EU countries Shipments to destinations outside the European Union are subject to import taxes or customs duties. These charges are the sole responsibility of the recipient, who must pay the amount due to the forwarding agent or the relevant authorities. We are not responsible for customs duties, which are the responsibility of the customer. ATTENTION: Shipments to the United Kingdom for orders of 135₤ and above are subject to customs duties.

Shipping to the United States of America Products shipped to the United States are subject to customs and import duties. In addition, US Customs requires the recipient to provide a Social Security Number or Non US Citizen Import Number - CBP Customs Border Protection Assigned Number. Orders over $250 in value may take slightly longer to clear customs. 

Failure to clear customs It is the customer's responsibility to ensure that the package is cleared through customs, to provide all necessary information and/or to pay the relevant fees. You will receive an e-mail from DHL or UPS for payment of customs duties. In case of refusal or non-payment within the terms set by the courier, the parcel will return to our warehouse.

If the recipient refuses to pay the customs duties, these will be deducted from the refund amount. In addition to the costs of customs duties, the costs of returning the goods and taxes will be charged.

You can request an estimate of customs costs on the UPS or DHL website.

ATTENTION: If you have made a return and requested an exchange of the product you originally ordered, the new shipment addressed to you may be subject to import taxes by Customs Authorities.

www.bomboogie.com is the only official online shop where you can purchase Bomboogie products and receive them directly to your home! Look through our online catalogue to see all the features of our products, and place your order in just a few clicks: we will deliver your order directly to your home.

If the product you want to purchase is in our online catalogue, select the required information in the product sheet and click on 'Buy'. If you have already registered an account with our online shop, you will be immediately directed to the payment page and guided through the purchase process. Otherwise, you will be asked for some simple information and can complete your purchase without registering an account.

After placing an order on www.bomboogie.com, you can check all the details by logging into your account by entering the email and password you chose when you registered and clicking on "My orders". From your account, you can view the date, content, amount and shipping address of your order, as well as the processing status. From your account, you can also contact our Customer Service from the 'Contact' section and carry out the online return procedure for any order that has already been delivered.

www.bomboogie.com is the only official online shop where you can purchase Bomboogie products and receive them directly to your home! Look through our online catalogue to see all the features of our products, and place your order in just a few clicks: we will deliver your order directly to your home.

If the product you want to purchase is in our online catalogue, select the required information in the product sheet and click on 'Buy'. If you have already registered an account with our online shop, you will be immediately directed to the payment page and guided through the purchase process. Otherwise, you will be asked for some simple information and can complete your purchase without registering an account.

After placing an order on www.bomboogie.com, you can check all the details by logging into your account by entering the email and password you chose when you registered and clicking on "My orders". From your account, you can view the date, content, amount and shipping address of your order, as well as the processing status. From your account, you can also contact our Customer Service from the 'Contact' section and carry out the online return procedure for any order that has already been delivered.

www.bomboogie.com is the only official online shop where you can purchase Bomboogie products and receive them directly to your home! Look through our online catalogue to see all the features of our products, and place your order in just a few clicks: we will deliver your order directly to your home.

If the product you want to purchase is in our online catalogue, select the required information in the product sheet and click on 'Buy'. If you have already registered an account with our online shop, you will be immediately directed to the payment page and guided through the purchase process. Otherwise, you will be asked for some simple information and can complete your purchase without registering an account.

After placing an order on www.bomboogie.com, you can check all the details by logging into your account by entering the email and password you chose when you registered and clicking on "My orders". From your account, you can view the date, content, amount and shipping address of your order, as well as the processing status. From your account, you can also contact our Customer Service from the 'Contact' section and carry out the online return procedure for any order that has already been delivered.

www.bomboogie.com is the only official online shop where you can purchase Bomboogie products and receive them directly to your home! Look through our online catalogue to see all the features of our products, and place your order in just a few clicks: we will deliver your order directly to your home.

If the product you want to purchase is in our online catalogue, select the required information in the product sheet and click on 'Buy'. If you have already registered an account with our online shop, you will be immediately directed to the payment page and guided through the purchase process. Otherwise, you will be asked for some simple information and can complete your purchase without registering an account.

After placing an order on www.bomboogie.com, you can check all the details by logging into your account by entering the email and password you chose when you registered and clicking on "My orders". From your account, you can view the date, content, amount and shipping address of your order, as well as the processing status. From your account, you can also contact our Customer Service from the 'Contact' section and carry out the online return procedure for any order that has already been delivered.

The design of this online shop and all the material contained within (for purely illustrative purposes: the trademarks, the logos, the HTML code, the scripts, the texts, the designs, the images) are an integral part of the Bomboogie online shop and are protected by Copyright. Any unauthorised use of this content - copying, framing and assembly with content not originating from this shop is not permitted and will be prosecuted in accordance with the law.

Our Customer Service is at your disposal for any questions or concerns Monday to Friday from 9am to 5pm GMT (London time). Contact us by email using the form provided.

Contact our Customer Service by filling out the contact form. Our Customer Service is available from Monday to Friday 9.30 - 12.30 14.30 - 17.30 (UTC+1) excluding holidays.

For more information on how to make a return, we recommend that you read the Return Guide.

For information on timing and refunds you can read the Return Policy section.

At the Bomboogie Online Store, we offer several payment methods: PayPal, Credit Card, Bank Transfer, Apple Pay, Google Pay, Amazon Pay, iDeal and Cash on Delivery.

Note: The Bomboogie Online Store operates from the European Union and all transactions are made in Euros (unless otherwise stated). If you pay in another currency, currency conversion will be based on the exchange rate on the day the purchase is made. There is no additional charge for currency conversion.

With PayPal you pay easily and securely. You will be directed to the PayPal site within the purchase process. If you are already registered with PayPal, you can log in and pay via your PayPal account. PayPal also offers the possibility to pay as a guest, without the need to register.

We currently accept VISA, Mastercard, American Express, Diners Club, JCB, Laser Card and Maestro. Any refunds due to returns will be credited to the credit card account. To guarantee the security of data transmission during credit card payments, we have integrated the SSL process. If your credit card provider adheres to the 3D Secure process (credit card security and authentication process), you may be asked to enter your PIN when completing your order. If you have questions about registering for the 3D Secure process, please contact your credit card provider directly.

Using an Apple device enabled for Apple Pay and if you have a credit or debit card that supports this payment system, you can quickly complete your purchase in one click.

Google Pay is a quick and easy way to pay using the cards stored in your Google Account. Google Pay protects your payment data with multiple layers of security and allows you to make payments easily, all in one account.

Amazon Pay offers an online payment service that allows you to use the information already stored in your Amazon account to complete purchases. You don't need to remember any other login and password information than what you already use for your Amazon account. It is an easy and secure way to shop online.

With iDeal you can make online payments reliably, securely and easily via direct online transfer. Payments are made using your bank's app or by using online banking services. The iDEAL payment method works for customers resident in the Netherlands.

Bank transfer is only available for the following countries: Germany, Austria, Belgium, Switzerland, Spain and the Netherlands. The data for sending the Bank Transfer will be requested or shown during the Checkout phase through the Sofort system. Orders placed with this payment method will only be processed after the actual crediting of the Bank Transfer to the indicated account.

With PayPal you pay easily and securely. You will be directed to the PayPal site within the purchase process. If you are already registered with PayPal, you can log in and pay via your PayPal account. PayPal also offers the possibility to pay as a guest, without the need to register.

We currently accept VISA, Mastercard, American Express, Diners Club, JCB, Laser Card and Maestro. Any refunds due to returns will be credited to the credit card account. To guarantee the security of data transmission during credit card payments, we have integrated the SSL process. If your credit card provider adheres to the 3D Secure process (credit card security and authentication process), you may be asked to enter your PIN when completing your order. If you have questions about registering for the 3D Secure process, please contact your credit card provider directly.

Using an Apple device enabled for Apple Pay and if you have a credit or debit card that supports this payment system, you can quickly complete your purchase in one click.

Google Pay is a quick and easy way to pay using the cards stored in your Google Account. Google Pay protects your payment data with multiple layers of security and allows you to make payments easily, all in one account.

Amazon Pay offers an online payment service that allows you to use the information already stored in your Amazon account to complete purchases. You don't need to remember any other login and password information than what you already use for your Amazon account. It is an easy and secure way to shop online.

With iDeal you can make online payments reliably, securely and easily via direct online transfer. Payments are made using your bank's app or by using online banking services. The iDEAL payment method works for customers resident in the Netherlands.

Bank transfer is only available for the following countries: Germany, Austria, Belgium, Switzerland, Spain and the Netherlands. The data for sending the Bank Transfer will be requested or shown during the Checkout phase through the Sofort system. Orders placed with this payment method will only be processed after the actual crediting of the Bank Transfer to the indicated account.

With PayPal you pay easily and securely. You will be directed to the PayPal site within the purchase process. If you are already registered with PayPal, you can log in and pay via your PayPal account. PayPal also offers the possibility to pay as a guest, without the need to register.

We currently accept VISA, Mastercard, American Express, Diners Club, JCB, Laser Card and Maestro. Any refunds due to returns will be credited to the credit card account. To guarantee the security of data transmission during credit card payments, we have integrated the SSL process. If your credit card provider adheres to the 3D Secure process (credit card security and authentication process), you may be asked to enter your PIN when completing your order. If you have questions about registering for the 3D Secure process, please contact your credit card provider directly.

Using an Apple device enabled for Apple Pay and if you have a credit or debit card that supports this payment system, you can quickly complete your purchase in one click.

Google Pay is a quick and easy way to pay using the cards stored in your Google Account. Google Pay protects your payment data with multiple layers of security and allows you to make payments easily, all in one account.

Amazon Pay offers an online payment service that allows you to use the information already stored in your Amazon account to complete purchases. You don't need to remember any other login and password information than what you already use for your Amazon account. It is an easy and secure way to shop online.

With iDeal you can make online payments reliably, securely and easily via direct online transfer. Payments are made using your bank's app or by using online banking services. The iDEAL payment method works for customers resident in the Netherlands.

Bank transfer is only available for the following countries: Germany, Austria, Belgium, Switzerland, Spain and the Netherlands. The data for sending the Bank Transfer will be requested or shown during the Checkout phase through the Sofort system. Orders placed with this payment method will only be processed after the actual crediting of the Bank Transfer to the indicated account.

With PayPal you pay easily and securely. You will be directed to the PayPal site within the purchase process. If you are already registered with PayPal, you can log in and pay via your PayPal account. PayPal also offers the possibility to pay as a guest, without the need to register.

We currently accept VISA, Mastercard, American Express, Diners Club, JCB, Laser Card and Maestro. Any refunds due to returns will be credited to the credit card account. To guarantee the security of data transmission during credit card payments, we have integrated the SSL process. If your credit card provider adheres to the 3D Secure process (credit card security and authentication process), you may be asked to enter your PIN when completing your order. If you have questions about registering for the 3D Secure process, please contact your credit card provider directly.

Using an Apple device enabled for Apple Pay and if you have a credit or debit card that supports this payment system, you can quickly complete your purchase in one click.

Google Pay is a quick and easy way to pay using the cards stored in your Google Account. Google Pay protects your payment data with multiple layers of security and allows you to make payments easily, all in one account.

Amazon Pay offers an online payment service that allows you to use the information already stored in your Amazon account to complete purchases. You don't need to remember any other login and password information than what you already use for your Amazon account. It is an easy and secure way to shop online.

With iDeal you can make online payments reliably, securely and easily via direct online transfer. Payments are made using your bank's app or by using online banking services. The iDEAL payment method works for customers resident in the Netherlands.

Bank transfer is only available for the following countries: Germany, Austria, Belgium, Switzerland, Spain and the Netherlands. The data for sending the Bank Transfer will be requested or shown during the Checkout phase through the Sofort system. Orders placed with this payment method will only be processed after the actual crediting of the Bank Transfer to the indicated account.

Make sure you enter the promo code exactly as it was provided, without any spaces. At the checkout page, write or copy and paste the code into the section.

Enter the code and remember to click 'Apply Coupon Code'.

Once you have entered your promotional code, be sure to click "Apply". 

You can verify that the discount has been applied by checking the item summary: the value of the discount will be deducted and the total price will be changed.

Not working? Check and Contact Us

Is your promo code not working? It could be due to one of the following reasons:

  • Only one promo code can be used per order. 

  • The code is not valid on items in the Bestseller/down jacket category.

If, after checking, your code still does not work, please contact Customer Service by clicking on Contact.

Note: Remember to enter your promo code at checkout, before completing your order, as you will not be able to add it later.

You can create your online gift voucher for the amount you want.

The voucher can only be used online and is not valid at our sales outlets and retailers.

Once you have completed your purchase, your online gift voucher will be sent to the recipient immediately by e-mail. 

The gift voucher can be used in several purchases.

If the order exceeds the amount of the online gift voucher, the difference must be paid with another payment method.

The online gift card can be used to purchase other gift cards.

You can view your gift card balance from your personal area.

The gift card is valid for 6 months from the time of purchase. Beyond that time it will no longer be possible to use it.

Make sure you enter the promo code exactly as it was provided, without any spaces. At the checkout page, write or copy and paste the code into the section.

Enter the code and remember to click 'Apply Coupon Code'.

Once you have entered your promotional code, be sure to click "Apply". 

You can verify that the discount has been applied by checking the item summary: the value of the discount will be deducted and the total price will be changed.

Not working? Check and Contact Us

Is your promo code not working? It could be due to one of the following reasons:

  • Only one promo code can be used per order. 

  • The code is not valid on items in the Bestseller/down jacket category.

If, after checking, your code still does not work, please contact Customer Service by clicking on Contact.

Note: Remember to enter your promo code at checkout, before completing your order, as you will not be able to add it later.

You can create your online gift voucher for the amount you want.

The voucher can only be used online and is not valid at our sales outlets and retailers.

Once you have completed your purchase, your online gift voucher will be sent to the recipient immediately by e-mail. 

The gift voucher can be used in several purchases.

If the order exceeds the amount of the online gift voucher, the difference must be paid with another payment method.

The online gift card can be used to purchase other gift cards.

You can view your gift card balance from your personal area.

The gift card is valid for 6 months from the time of purchase. Beyond that time it will no longer be possible to use it.

Make sure you enter the promo code exactly as it was provided, without any spaces. At the checkout page, write or copy and paste the code into the section.

Enter the code and remember to click 'Apply Coupon Code'.

Once you have entered your promotional code, be sure to click "Apply". 

You can verify that the discount has been applied by checking the item summary: the value of the discount will be deducted and the total price will be changed.

Not working? Check and Contact Us

Is your promo code not working? It could be due to one of the following reasons:

  • Only one promo code can be used per order. 

  • The code is not valid on items in the Bestseller/down jacket category.

If, after checking, your code still does not work, please contact Customer Service by clicking on Contact.

Note: Remember to enter your promo code at checkout, before completing your order, as you will not be able to add it later.

You can create your online gift voucher for the amount you want.

The voucher can only be used online and is not valid at our sales outlets and retailers.

Once you have completed your purchase, your online gift voucher will be sent to the recipient immediately by e-mail. 

The gift voucher can be used in several purchases.

If the order exceeds the amount of the online gift voucher, the difference must be paid with another payment method.

The online gift card can be used to purchase other gift cards.

You can view your gift card balance from your personal area.

The gift card is valid for 6 months from the time of purchase. Beyond that time it will no longer be possible to use it.

Make sure you enter the promo code exactly as it was provided, without any spaces. At the checkout page, write or copy and paste the code into the section.

Enter the code and remember to click 'Apply Coupon Code'.

Once you have entered your promotional code, be sure to click "Apply". 

You can verify that the discount has been applied by checking the item summary: the value of the discount will be deducted and the total price will be changed.

Not working? Check and Contact Us

Is your promo code not working? It could be due to one of the following reasons:

  • Only one promo code can be used per order. 

  • The code is not valid on items in the Bestseller/down jacket category.

If, after checking, your code still does not work, please contact Customer Service by clicking on Contact.

Note: Remember to enter your promo code at checkout, before completing your order, as you will not be able to add it later.

You can create your online gift voucher for the amount you want.

The voucher can only be used online and is not valid at our sales outlets and retailers.

Once you have completed your purchase, your online gift voucher will be sent to the recipient immediately by e-mail. 

The gift voucher can be used in several purchases.

If the order exceeds the amount of the online gift voucher, the difference must be paid with another payment method.

The online gift card can be used to purchase other gift cards.

You can view your gift card balance from your personal area.

The gift card is valid for 6 months from the time of purchase. Beyond that time it will no longer be possible to use it.

  • If you have changed your mind, you may return a product within 30 days of delivery.
  • Returned products must not have been worn and washed or altered in any way.
  • No refunds or exchanges are given for customised products.
  • Returned products must have all their original labels and must have their original, undamaged packaging, including the Bomboogie box.
  • You must complete the online return procedure via your account. 
  • If your return does not comply with our return policy we will not be able to accept it. We will then ship the returned products back to you without making a refund.
  • If you wish to make a return, the cost of returning the product to our warehouse, whether by courier or postal service, will be your full responsibility. 
  • We advise you to choose a shipment that allows the traceability of the package so that you can easily monitor the status of your return, and to keep the return shipping receipt for possible later verification.
  • It is only possible to make a return when your order is in Delivered status.
  • Refunds are issued on the same payment method used to pay for your order.
  • If you paid by cash on delivery, you will be refunded by bank transfer. Please fill in the necessary bank details to issue the bank transfer.
  • Refunds are issued within 15 working days from the date of receipt of the return.
  • Once a size change has been made, it will no longer be possible to request a new change. The new size can be returned for a refund.
  • If the package was refused on delivery due to non-payment of customs duties, these will be deducted from the refund total.

Refunds are issued within 15 working days from the date of receipt of the return.

Refunds are issued on the same payment method used to pay for your order.

If you paid by cash on delivery, you will be refunded by bank transfer. Please fill in the necessary bank details to issue the bank transfer.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

Returns are not free of charge, shipping costs are the responsibility of the customer.

To send us your return, we recommend you to use a tracked shipment with suitable packaging.

We are not responsible for the loss or damage of your package.

We do not currently have a free return policy, we are working on improving our eco-sustainability by trying to reduce the environmental impact of transporting goods.

Once a size exchange has been made, it will no longer be possible to request a new exchange. The new size may be returned for a refund.

The exchange is made on the same item, you can change the size or color.

It is not possible to change to another item. If you wish to change items you must go through the refund process and place a new order.

If you wish to make an exchange, the cost of returning the product to our warehouse, either by courier or postal service, will be solely your responsibility.

On the other hand, the shipping of the new product in case of an exchange will be charged to Bomboogie Online Store.

Your new product will be shipped once we have received the original product and our warehouse has performed quality control on the returned items.

The exchange will be sent within 2/4 business days from the date we receive your package.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

Returns must be made within 30 days from the date of delivery of your order.

The products must have their labels on and must not be used or soiled.

You can use the packaging in which your order arrived, it is necessary that the goods arrive undamaged and in good condition, otherwise your return will not be accepted and no refund or product exchange will be issued.

When it arrives at our warehouse it can take up to 48 hours for your return to be checked.

If you have any questions or concerns, please contact our Customer Service.

We advise you to check the tracking of your return in order to acknowledge delivery by our warehouse operators. 

You will receive email updates on the status of your return and can view them from your personal area.

If you have received an item with defects or that does not conform to what you ordered, you must notify us within three days of receiving the product (we will not be able to take charge of any reports received after this period) by sending an e-mail to customercare@bomboogie.com with the following data:

  • Billing name of the order
  • Order number
  • Order date
  • Photo of the product received

Requests for purchases made from third parties, including physical shops, online platforms such as Zalando, or other retailers will not be taken into account. In these cases, you must contact the shop or platform through which the purchase was made.

For the return/exchange to be accepted, the items must not have been used and/or damaged, and must also be returned in their original packaging, including labels.

Refunds are issued within 15 working days from the date of receipt of the return.

Refunds are issued on the same payment method used to pay for your order.

If you paid by cash on delivery, you will be refunded by bank transfer. Please fill in the necessary bank details to issue the bank transfer.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

Returns are not free of charge, shipping costs are the responsibility of the customer.

To send us your return, we recommend you to use a tracked shipment with suitable packaging.

We are not responsible for the loss or damage of your package.

We do not currently have a free return policy, we are working on improving our eco-sustainability by trying to reduce the environmental impact of transporting goods.

Once a size exchange has been made, it will no longer be possible to request a new exchange. The new size may be returned for a refund.

The exchange is made on the same item, you can change the size or color.

It is not possible to change to another item. If you wish to change items you must go through the refund process and place a new order.

If you wish to make an exchange, the cost of returning the product to our warehouse, either by courier or postal service, will be solely your responsibility.

On the other hand, the shipping of the new product in case of an exchange will be charged to Bomboogie Online Store.

Your new product will be shipped once we have received the original product and our warehouse has performed quality control on the returned items.

The exchange will be sent within 2/4 business days from the date we receive your package.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

Returns must be made within 30 days from the date of delivery of your order.

The products must have their labels on and must not be used or soiled.

You can use the packaging in which your order arrived, it is necessary that the goods arrive undamaged and in good condition, otherwise your return will not be accepted and no refund or product exchange will be issued.

When it arrives at our warehouse it can take up to 48 hours for your return to be checked.

If you have any questions or concerns, please contact our Customer Service.

We advise you to check the tracking of your return in order to acknowledge delivery by our warehouse operators. 

You will receive email updates on the status of your return and can view them from your personal area.

If you have received an item with defects or that does not conform to what you ordered, you must notify us within three days of receiving the product (we will not be able to take charge of any reports received after this period) by sending an e-mail to customercare@bomboogie.com with the following data:

  • Billing name of the order
  • Order number
  • Order date
  • Photo of the product received

Requests for purchases made from third parties, including physical shops, online platforms such as Zalando, or other retailers will not be taken into account. In these cases, you must contact the shop or platform through which the purchase was made.

For the return/exchange to be accepted, the items must not have been used and/or damaged, and must also be returned in their original packaging, including labels.

Refunds are issued within 15 working days from the date of receipt of the return.

Refunds are issued on the same payment method used to pay for your order.

If you paid by cash on delivery, you will be refunded by bank transfer. Please fill in the necessary bank details to issue the bank transfer.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

Returns are not free of charge, shipping costs are the responsibility of the customer.

To send us your return, we recommend you to use a tracked shipment with suitable packaging.

We are not responsible for the loss or damage of your package.

We do not currently have a free return policy, we are working on improving our eco-sustainability by trying to reduce the environmental impact of transporting goods.

Once a size exchange has been made, it will no longer be possible to request a new exchange. The new size may be returned for a refund.

The exchange is made on the same item, you can change the size or color.

It is not possible to change to another item. If you wish to change items you must go through the refund process and place a new order.

If you wish to make an exchange, the cost of returning the product to our warehouse, either by courier or postal service, will be solely your responsibility.

On the other hand, the shipping of the new product in case of an exchange will be charged to Bomboogie Online Store.

Your new product will be shipped once we have received the original product and our warehouse has performed quality control on the returned items.

The exchange will be sent within 2/4 business days from the date we receive your package.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

Returns must be made within 30 days from the date of delivery of your order.

The products must have their labels on and must not be used or soiled.

You can use the packaging in which your order arrived, it is necessary that the goods arrive undamaged and in good condition, otherwise your return will not be accepted and no refund or product exchange will be issued.

When it arrives at our warehouse it can take up to 48 hours for your return to be checked.

If you have any questions or concerns, please contact our Customer Service.

We advise you to check the tracking of your return in order to acknowledge delivery by our warehouse operators. 

You will receive email updates on the status of your return and can view them from your personal area.

If you have received an item with defects or that does not conform to what you ordered, you must notify us within three days of receiving the product (we will not be able to take charge of any reports received after this period) by sending an e-mail to customercare@bomboogie.com with the following data:

  • Billing name of the order
  • Order number
  • Order date
  • Photo of the product received

Requests for purchases made from third parties, including physical shops, online platforms such as Zalando, or other retailers will not be taken into account. In these cases, you must contact the shop or platform through which the purchase was made.

For the return/exchange to be accepted, the items must not have been used and/or damaged, and must also be returned in their original packaging, including labels.

Refunds are issued within 15 working days from the date of receipt of the return.

Refunds are issued on the same payment method used to pay for your order.

If you paid by cash on delivery, you will be refunded by bank transfer. Please fill in the necessary bank details to issue the bank transfer.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter Order Number, Billing Last Name, E-mail Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required data and select Refund as the resolution.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select refund as your resolution

If you paid by Cash on Delivery, please enter the bank details required to issue the refund.

2.      PRINT AND SHIP THE PACKAGE

If you paid by cash on delivery, please enter the bank details required to issue the refund.

Print the Return Form and place it inside your package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

If you have no possibility to print or want to send us reports, you can contact us at our Customer Service Department customercare@bomboogie.com.

Active Monday through Friday from 09:00 to 12:30 and 3:00 p.m. to 5:30 p.m.

Returns are not free of charge, shipping costs are the responsibility of the customer.

To send us your return, we recommend you to use a tracked shipment with suitable packaging.

We are not responsible for the loss or damage of your package.

We do not currently have a free return policy, we are working on improving our eco-sustainability by trying to reduce the environmental impact of transporting goods.

Once a size exchange has been made, it will no longer be possible to request a new exchange. The new size may be returned for a refund.

The exchange is made on the same item, you can change the size or color.

It is not possible to change to another item. If you wish to change items you must go through the refund process and place a new order.

If you wish to make an exchange, the cost of returning the product to our warehouse, either by courier or postal service, will be solely your responsibility.

On the other hand, the shipping of the new product in case of an exchange will be charged to Bomboogie Online Store.

Your new product will be shipped once we have received the original product and our warehouse has performed quality control on the returned items.

The exchange will be sent within 2/4 business days from the date we receive your package.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

If you are an unregistered user go to the "Orders and Returns

Enter your Order Number, Billing Last Name, Email Or Zip Code.

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select " exchange" as the resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

1.      FILL OUT THE FORM ONLINE

Log in and enter your personal area

In the personal area, click on "My orders" and you will find the "Exchange/Return" button next to your order.

A new "New Exchange or Return" page will appear for you.

Fill in the required information and select "exchange" as your resolution

Select the product you wish to have, you can change size and color.

2.      PRINT AND SHIP THE PACKAGE

Print the Return Form and place it inside the package.

Your package must be shipped to our warehouse at:

Space 2000 S.p.A.

Via delle Fontane 4/6

10080 Baldissero Canavese (TO)

Italy

Please note that the return is not free of charge, shipping costs are the responsibility of the customer.

For problems or reports you can contact us at our Customer Service Department customercare@bomboogie.com

Enter order code and delivery address zip code to enter your return request.

Returns must be made within 30 days from the date of delivery of your order.

The products must have their labels on and must not be used or soiled.

You can use the packaging in which your order arrived, it is necessary that the goods arrive undamaged and in good condition, otherwise your return will not be accepted and no refund or product exchange will be issued.

When it arrives at our warehouse it can take up to 48 hours for your return to be checked.

If you have any questions or concerns, please contact our Customer Service.

We advise you to check the tracking of your return in order to acknowledge delivery by our warehouse operators. 

You will receive email updates on the status of your return and can view them from your personal area.

If you have received an item with defects or that does not conform to what you ordered, you must notify us within three days of receiving the product (we will not be able to take charge of any reports received after this period) by sending an e-mail to customercare@bomboogie.com with the following data:

  • Billing name of the order
  • Order number
  • Order date
  • Photo of the product received

Requests for purchases made from third parties, including physical shops, online platforms such as Zalando, or other retailers will not be taken into account. In these cases, you must contact the shop or platform through which the purchase was made.

For the return/exchange to be accepted, the items must not have been used and/or damaged, and must also be returned in their original packaging, including labels.

In order to ensure prompt delivery of your order, the Bomboogie Online Store uses the best express delivery services available, depending on the destination region and the product type.

Delivery times may be delayed in the event of public holidays, adverse weather conditions, strikes, fortuitous events or, in general, force majeure events (as defined in the General Terms and Conditions of Sale).

Carriers do not deliver on Italian public holidays (1 January, 6 January, Easter holidays, 25 April, 1 May, 2 June, 15 August, 1 November, 8 December, 25 December, 26 December) nor on Saturdays and/or Sundays.

No shipments to Ukraine are currently being made. We are working to restore service. 

No shipments to Ukraine are currently being made. We are working to restore service. 

Select the shipping country at the top right from those available.

The correct amount of shipping costs will be displayed in your shopping cart before payment.

Orders are processed 24 hours a day, 7 days a week and prepared from our warehouse from 9 a.m. to 5 p.m. Monday to Friday.

Orders placed after 5pm on Friday will be prepared on the following Monday.

Please note that new orders may exceptionally have a slightly longer dispatch time in case of any necessary checks on the order.

We cannot guarantee that it is possible to modify orders that have been paid for and entered into our system, as their processing is automated.

  • To check the information relating to an order, log in to your account and click on 'My Orders'.

  • Click on the order number to view the order details.

  • You can view the status of your order under 'My Orders'.

If you have placed your order without registering:

  • Click on "Track my order"

  • Enter your order number and the postcode of your delivery address.

You will then be able to view the details of your order and shipping information.

Orders shipped to Italy are delivered within 3-4 working days.

Orders shipped to the rest of the European Union take approximately 5-6 working days.

Orders shipped to the rest of the world are delivered in approximately 6-7 working days (not including customs delays).

Within the European Union there are no additional costs or duties on products sold in countries within the European Union. Customers will not have to pay anything on delivery.  

Non-EU countries Shipments to destinations outside the European Union are subject to import taxes or customs duties. These charges are the sole responsibility of the recipient, who must pay the amount due to the forwarding agent or the relevant authorities. We are not responsible for customs duties, which are the responsibility of the customer. ATTENTION: Shipments to the United Kingdom for orders of 135₤ and above are subject to customs duties.

Shipping to the United States of America Products shipped to the United States are subject to customs and import duties. In addition, US Customs requires the recipient to provide a Social Security Number or Non US Citizen Import Number - CBP Customs Border Protection Assigned Number. Orders over $250 in value may take slightly longer to clear customs. 

Failure to clear customs It is the customer's responsibility to ensure that the package is cleared through customs, to provide all necessary information and/or to pay the relevant fees. You will receive an e-mail from DHL or UPS for payment of customs duties. In case of refusal or non-payment within the terms set by the courier, the parcel will return to our warehouse.

If the recipient refuses to pay the customs duties, these will be deducted from the refund amount. In addition to the costs of customs duties, the costs of returning the goods and taxes will be charged.

You can request an estimate of customs costs on the UPS or DHL website.

ATTENTION: If you have made a return and requested an exchange of the product you originally ordered, the new shipment addressed to you may be subject to import taxes by Customs Authorities.

No shipments to Ukraine are currently being made. We are working to restore service. 

Select the shipping country at the top right from those available.

The correct amount of shipping costs will be displayed in your shopping cart before payment.

Orders are processed 24 hours a day, 7 days a week and prepared from our warehouse from 9 a.m. to 5 p.m. Monday to Friday.

Orders placed after 5pm on Friday will be prepared on the following Monday.

Please note that new orders may exceptionally have a slightly longer dispatch time in case of any necessary checks on the order.

We cannot guarantee that it is possible to modify orders that have been paid for and entered into our system, as their processing is automated.

  • To check the information relating to an order, log in to your account and click on 'My Orders'.

  • Click on the order number to view the order details.

  • You can view the status of your order under 'My Orders'.

If you have placed your order without registering:

  • Click on "Track my order"

  • Enter your order number and the postcode of your delivery address.

You will then be able to view the details of your order and shipping information.

Orders shipped to Italy are delivered within 3-4 working days.

Orders shipped to the rest of the European Union take approximately 5-6 working days.

Orders shipped to the rest of the world are delivered in approximately 6-7 working days (not including customs delays).

Within the European Union there are no additional costs or duties on products sold in countries within the European Union. Customers will not have to pay anything on delivery.  

Non-EU countries Shipments to destinations outside the European Union are subject to import taxes or customs duties. These charges are the sole responsibility of the recipient, who must pay the amount due to the forwarding agent or the relevant authorities. We are not responsible for customs duties, which are the responsibility of the customer. ATTENTION: Shipments to the United Kingdom for orders of 135₤ and above are subject to customs duties.

Shipping to the United States of America Products shipped to the United States are subject to customs and import duties. In addition, US Customs requires the recipient to provide a Social Security Number or Non US Citizen Import Number - CBP Customs Border Protection Assigned Number. Orders over $250 in value may take slightly longer to clear customs. 

Failure to clear customs It is the customer's responsibility to ensure that the package is cleared through customs, to provide all necessary information and/or to pay the relevant fees. You will receive an e-mail from DHL or UPS for payment of customs duties. In case of refusal or non-payment within the terms set by the courier, the parcel will return to our warehouse.

If the recipient refuses to pay the customs duties, these will be deducted from the refund amount. In addition to the costs of customs duties, the costs of returning the goods and taxes will be charged.

You can request an estimate of customs costs on the UPS or DHL website.

ATTENTION: If you have made a return and requested an exchange of the product you originally ordered, the new shipment addressed to you may be subject to import taxes by Customs Authorities.

No shipments to Ukraine are currently being made. We are working to restore service. 

Select the shipping country at the top right from those available.

The correct amount of shipping costs will be displayed in your shopping cart before payment.

Orders are processed 24 hours a day, 7 days a week and prepared from our warehouse from 9 a.m. to 5 p.m. Monday to Friday.

Orders placed after 5pm on Friday will be prepared on the following Monday.

Please note that new orders may exceptionally have a slightly longer dispatch time in case of any necessary checks on the order.

We cannot guarantee that it is possible to modify orders that have been paid for and entered into our system, as their processing is automated.

  • To check the information relating to an order, log in to your account and click on 'My Orders'.

  • Click on the order number to view the order details.

  • You can view the status of your order under 'My Orders'.

If you have placed your order without registering:

  • Click on "Track my order"

  • Enter your order number and the postcode of your delivery address.

You will then be able to view the details of your order and shipping information.

Orders shipped to Italy are delivered within 3-4 working days.

Orders shipped to the rest of the European Union take approximately 5-6 working days.

Orders shipped to the rest of the world are delivered in approximately 6-7 working days (not including customs delays).

Within the European Union there are no additional costs or duties on products sold in countries within the European Union. Customers will not have to pay anything on delivery.  

Non-EU countries Shipments to destinations outside the European Union are subject to import taxes or customs duties. These charges are the sole responsibility of the recipient, who must pay the amount due to the forwarding agent or the relevant authorities. We are not responsible for customs duties, which are the responsibility of the customer. ATTENTION: Shipments to the United Kingdom for orders of 135₤ and above are subject to customs duties.

Shipping to the United States of America Products shipped to the United States are subject to customs and import duties. In addition, US Customs requires the recipient to provide a Social Security Number or Non US Citizen Import Number - CBP Customs Border Protection Assigned Number. Orders over $250 in value may take slightly longer to clear customs. 

Failure to clear customs It is the customer's responsibility to ensure that the package is cleared through customs, to provide all necessary information and/or to pay the relevant fees. You will receive an e-mail from DHL or UPS for payment of customs duties. In case of refusal or non-payment within the terms set by the courier, the parcel will return to our warehouse.

If the recipient refuses to pay the customs duties, these will be deducted from the refund amount. In addition to the costs of customs duties, the costs of returning the goods and taxes will be charged.

You can request an estimate of customs costs on the UPS or DHL website.

ATTENTION: If you have made a return and requested an exchange of the product you originally ordered, the new shipment addressed to you may be subject to import taxes by Customs Authorities.

No shipments to Ukraine are currently being made. We are working to restore service. 

Select the shipping country at the top right from those available.

The correct amount of shipping costs will be displayed in your shopping cart before payment.

Orders are processed 24 hours a day, 7 days a week and prepared from our warehouse from 9 a.m. to 5 p.m. Monday to Friday.

Orders placed after 5pm on Friday will be prepared on the following Monday.

Please note that new orders may exceptionally have a slightly longer dispatch time in case of any necessary checks on the order.

We cannot guarantee that it is possible to modify orders that have been paid for and entered into our system, as their processing is automated.

  • To check the information relating to an order, log in to your account and click on 'My Orders'.

  • Click on the order number to view the order details.

  • You can view the status of your order under 'My Orders'.

If you have placed your order without registering:

  • Click on "Track my order"

  • Enter your order number and the postcode of your delivery address.

You will then be able to view the details of your order and shipping information.

Orders shipped to Italy are delivered within 3-4 working days.

Orders shipped to the rest of the European Union take approximately 5-6 working days.

Orders shipped to the rest of the world are delivered in approximately 6-7 working days (not including customs delays).

Within the European Union there are no additional costs or duties on products sold in countries within the European Union. Customers will not have to pay anything on delivery.  

Non-EU countries Shipments to destinations outside the European Union are subject to import taxes or customs duties. These charges are the sole responsibility of the recipient, who must pay the amount due to the forwarding agent or the relevant authorities. We are not responsible for customs duties, which are the responsibility of the customer. ATTENTION: Shipments to the United Kingdom for orders of 135₤ and above are subject to customs duties.

Shipping to the United States of America Products shipped to the United States are subject to customs and import duties. In addition, US Customs requires the recipient to provide a Social Security Number or Non US Citizen Import Number - CBP Customs Border Protection Assigned Number. Orders over $250 in value may take slightly longer to clear customs. 

Failure to clear customs It is the customer's responsibility to ensure that the package is cleared through customs, to provide all necessary information and/or to pay the relevant fees. You will receive an e-mail from DHL or UPS for payment of customs duties. In case of refusal or non-payment within the terms set by the courier, the parcel will return to our warehouse.

If the recipient refuses to pay the customs duties, these will be deducted from the refund amount. In addition to the costs of customs duties, the costs of returning the goods and taxes will be charged.

You can request an estimate of customs costs on the UPS or DHL website.

ATTENTION: If you have made a return and requested an exchange of the product you originally ordered, the new shipment addressed to you may be subject to import taxes by Customs Authorities.

www.bomboogie.com is the only official online shop where you can purchase Bomboogie products and receive them directly to your home! Look through our online catalogue to see all the features of our products, and place your order in just a few clicks: we will deliver your order directly to your home.

If the product you want to purchase is in our online catalogue, select the required information in the product sheet and click on 'Buy'. If you have already registered an account with our online shop, you will be immediately directed to the payment page and guided through the purchase process. Otherwise, you will be asked for some simple information and can complete your purchase without registering an account.

After placing an order on www.bomboogie.com, you can check all the details by logging into your account by entering the email and password you chose when you registered and clicking on "My orders". From your account, you can view the date, content, amount and shipping address of your order, as well as the processing status. From your account, you can also contact our Customer Service from the 'Contact' section and carry out the online return procedure for any order that has already been delivered.

www.bomboogie.com is the only official online shop where you can purchase Bomboogie products and receive them directly to your home! Look through our online catalogue to see all the features of our products, and place your order in just a few clicks: we will deliver your order directly to your home.

If the product you want to purchase is in our online catalogue, select the required information in the product sheet and click on 'Buy'. If you have already registered an account with our online shop, you will be immediately directed to the payment page and guided through the purchase process. Otherwise, you will be asked for some simple information and can complete your purchase without registering an account.

After placing an order on www.bomboogie.com, you can check all the details by logging into your account by entering the email and password you chose when you registered and clicking on "My orders". From your account, you can view the date, content, amount and shipping address of your order, as well as the processing status. From your account, you can also contact our Customer Service from the 'Contact' section and carry out the online return procedure for any order that has already been delivered.

www.bomboogie.com is the only official online shop where you can purchase Bomboogie products and receive them directly to your home! Look through our online catalogue to see all the features of our products, and place your order in just a few clicks: we will deliver your order directly to your home.

If the product you want to purchase is in our online catalogue, select the required information in the product sheet and click on 'Buy'. If you have already registered an account with our online shop, you will be immediately directed to the payment page and guided through the purchase process. Otherwise, you will be asked for some simple information and can complete your purchase without registering an account.

After placing an order on www.bomboogie.com, you can check all the details by logging into your account by entering the email and password you chose when you registered and clicking on "My orders". From your account, you can view the date, content, amount and shipping address of your order, as well as the processing status. From your account, you can also contact our Customer Service from the 'Contact' section and carry out the online return procedure for any order that has already been delivered.

www.bomboogie.com is the only official online shop where you can purchase Bomboogie products and receive them directly to your home! Look through our online catalogue to see all the features of our products, and place your order in just a few clicks: we will deliver your order directly to your home.

If the product you want to purchase is in our online catalogue, select the required information in the product sheet and click on 'Buy'. If you have already registered an account with our online shop, you will be immediately directed to the payment page and guided through the purchase process. Otherwise, you will be asked for some simple information and can complete your purchase without registering an account.

After placing an order on www.bomboogie.com, you can check all the details by logging into your account by entering the email and password you chose when you registered and clicking on "My orders". From your account, you can view the date, content, amount and shipping address of your order, as well as the processing status. From your account, you can also contact our Customer Service from the 'Contact' section and carry out the online return procedure for any order that has already been delivered.

The design of this online shop and all the material contained within (for purely illustrative purposes: the trademarks, the logos, the HTML code, the scripts, the texts, the designs, the images) are an integral part of the Bomboogie online shop and are protected by Copyright. Any unauthorised use of this content - copying, framing and assembly with content not originating from this shop is not permitted and will be prosecuted in accordance with the law.

Our Customer Service is at your disposal for any questions or concerns Monday to Friday from 9am to 5pm GMT (London time). Contact us by email using the form provided.